نوفوتيل Novotel برسيلونه سيتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,112 أراء

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نوفوتيل Novotel برسيلونه سيتي - Image 1
نوفوتيل Novotel برسيلونه سيتي - Image 2
نوفوتيل Novotel برسيلونه سيتي - Image 3
نوفوتيل Novotel برسيلونه سيتي - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 برشلونة, إسبانيا

الوصف

خدمات الفندق الإضافية

  • حوض سباحة وبار 19 على ردهات السطح مع إطلالات رائعة على برشلونة

  • غرف عائلية (إقامة مجانية لطفلين)

  • موقف سيارات محجوز مجانًا

  • المطعم مفتوح يوميا لتناول طعام الغداء والعشاء

  • تقع محطة مترو جلورز على بُعد 5 دقائق سيرًا على الأقدام، ويوجد مواصلات جيدة

الإقامات المتوفرة لدينا

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موقع الفندق

نوفوتيل Novotel برسيلونه سيتي

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 برشلونة
إسبانيا

نظام تحديد المواقع العالمي (GPS):41.404259, 2.191266

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANT NOVOTEL BARCELONA

جرّب مأكولات السوق لدينا، مع المنتجات المحلية والخيارات النباتية والنباتية الصرف. جرب أطباق الشيف لدينا والمقبلات وبعض من أفضل التخصصات المحلية النموذجية والحلويات اللذيذة محلية الصنع.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,112 أراء

تقييم TripAdvisor  4.0/5  4,937 أراء

Terrible not good value for money.

ملاحظة Tripadvisor 1.0/5

sindhubiju Friends getaway - تقييم TripAdvisor المعتمد

One of the worse hotels I have stayed in, in a long time. The key cards never work. Advertised wrongly as the they have a pool and sky bar and toiletries in the bath room. It is very basic. They have all the amenities but nothing is open. Not even the bath tub in the suites are functioning. To add to it the staff are quite unfriendly. Location is not that great either. I paid its 200 euros a night not good value for money either.

Dear Sindhubiju, Thank you for sharing your feedback regarding your recent stay at Novotel Barcelona City. We are deeply sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We understand your disappointment regarding our facilities on our rooftop, however, the information about the works was indicated on all websites during booking process. Barcelona is knowing a severe drought and for this reason, the authorities have been obligated to take action, and one of them is about the use of swimming pool. This is why the hotel choose this period to do the improvement works, in addition of the opening of the swimming pool which is on the 10th of May, when the weather is more enjoyable and that it can heat it. However, we are deeply sorry for the inconvenience caused. Regarding the functionality of the bathtub, we understand the importance of providing a fully operational and enjoyable experience for our guests. But again, because Barcelona is knowing a severe drought and local authorities have taken measures to prevent it from getting worse, we have to remove the bath stopper to encourage people to take a shower rather than a bath and therefore to use less water. However, you could still ask the reception to give you a bath stopper. We thank you for your understanding. About the toiletries in the bathroom we would like to let you know that in the suites, you can find extra amenities but also that the hotel is following a sustainable regulation. One of the focus is to collaborate with Rituals to offer you quality and only necessary products and therefore avoid monodosis products. However, if you are really in need of anything feel free to ask at the reception. Furthermore, we deeply regret to hear that you found our staff unfriendly. Hospitality and guest satisfaction are our top priorities. There is a few new members and interns in training in our staff which can explain the lack of professionalism. However, the information has been communicated to our employees to reinforce this point so that it doesn´t happen anymore in the future. We are sorry that you did not find our location accommodating as we are not far from the metro Glories or even from the Sagrada Familia or the beach by foot. Once again, we apologize for the inconveniences you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve the guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future. Warm regards Agathe F Guest Experience Assistant

The restaurant

ملاحظة Tripadvisor 5.0/5

Martina V تقييم TripAdvisor المعتمد

Excellent food, the staff was very friendly, helpful and delightful. The waiter Roger had everything under control. Paella from chef Ferran is something you must try.

Dear guest, Thank you for rating and commenting your experience at Novotel Barcelona City. We are pleased to learn that you had a great stay with us and that you particularly appreciated our restaurant offer and staff. We are looking forward to welcoming you again for a enjoyable stay! Best regards, Agathe F Guest Experience Assistant

OH NO - friendly Untrained staff.- Frustration Sets in

ملاحظة Tripadvisor 2.0/5

michaeldI5401JC تقييم TripAdvisor المعتمد

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

Dear Michael, Thank you for taking the time to share your experience at Novotel Barcelona City. We are sorry to read that our team did not meet your expectations. We would like to let you know that we have a mix staff with experience and team trainee & new recruits, but know that your comments will be returned to avoid situations like this in the future. We hope to have another chance to offer you a better service in our hotel. Sincerely, Agathe F Guest Experience Assistant

No swimming pool!

ملاحظة Tripadvisor 3.0/5

Katie D تقييم TripAdvisor المعتمد

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

Great for a Novotel

ملاحظة Tripadvisor 5.0/5

tmsglc تقييم TripAdvisor المعتمد

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 47 أراء 3.9/10 إنترنت
  • 1,299 أراء 9/10 الإفطار
  • 764 أراء 7/10 مستوى النظافة
  • 616 أراء 8.2/10 المطاعم
  • 76 أراء 2.7/10 مرافق رياضية / صحية

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.